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PLANNING

INVESTMENT
ADVISORY

CONSULTING

INVESTOR CHARTER

Data for the month ending : February, 2025

Sr. No

Received from

Pending at the end of last month

Received

Resolved *

Total Pending #

Pending complaints > 3 months

Average Resolution time ^ (in days)

1.

Directly from Investors

0

0

-

0

0

-

2.

SEBI  (SCORES)

0

0

-

0

0

-

3.

Other Sources (if any)

0

0

-

0

0

-

Grand Total

0

0

-

0

0

-

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr No.

Month

Carry forward from previous month

Received

Resolved *

Pending #

1

April,2022

0

0

-

0

2

May,2022

0

0

-

0

3

June,2022

0

0

-

0

4

July,2022

0

0

-

0

5 August,2022 0 0 - 0
6 September,2022 0 0 - 0
7 October, 2022 0 0 - 0
8 November, 2022 0 0 - 0
9 December, 2022 0 0 - 0
10 January, 2023 0 0 - 0
11 February, 2023 0 0 - 0
12 March, 2023 0 0 - 0
13 April, 2023 0 0 - 0
14 May, 2023 0 0 - 0
15 June, 2023 0 0 - 0
16 July, 2023 0 0 - 0
17 August, 2023 0 0 - 0
18 September, 2023 0 0 - 0
19 October, 2023 0 0 - 0
20 November, 2023 0 0 - 0
21 December, 2023 0 0 - 0
22 January, 2024 0 0 - 0
23 February, 2024 0 0 - 0
24 March, 2024 0 0 - 0
25 April, 2024 0 0 - 0
26 May, 2024 0 0 - 0
27 Jun, 2024 0 0 - 0
28 Jul, 2024 0 0 - 0
29 Aug, 2024 0 0 - 0
30 Sep, 2024 0 0 - 0
31 Oct, 2024 0 0 - 0
32 Nov, 2024 0 0 - 0
33 Dec, 2024 0 0 - 0
34 Jan, 2025 0 0 - 0
35 Feb, 2025 0 0 - 0

Grand Total

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

Sr No.

Year

Carry forward from previous year

Received

Resolved *

Pending #

1

2018-19

0

0

0

-

2

2019-20

0

0

0

-

3

2020-21

0

0

0

-

4 2021-22 0 0 0 -

5

2022-23

0

0

0

6

2023-24

0

0

0

-

Grand Total

0

0

0

-

*Inclusive of complaints of previous years resolved in the current year.

#Inclusive of complaints pending as on the last day of the month.

Grievance Redressal /Escalation Matrix

Details of Designation

Contact Person Name

Address where the physical address location

Contact No

Email ID

Working hours when complainant can call

Principal Officer

Sanjay Roy

79 Lenin Sarani, Commercial Point, Unit 509, 5th floor, Kolkata 700013

9831080083

sanjayroy.cfp@gmail.com   or sanjay.roy@investedgeconsulting.com

10 AM to 5PM

Link to SCORES website: https://www.scores.gov.in

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